Last updated: June, 2026
- Introduction
This Privacy Policy explains how Pawtopianz collects, uses, stores, and protects your personal information.
We comply with the New Zealand Privacy Act 2020.
- Information We Collect
We may collect:
Information you provide
- Name
- Email address
- Phone number
- Delivery address
- Billing address
- Account information
- Customer support enquiries
Information collected automatically
- IP address
- Browser type
- Device information
- Website usage information
- Cookies and analytics data
Order Information
- Products purchased
- Order history
- Transaction details
We do not store full payment card details.
- Why We Collect Information
We collect information to:
- Process orders
- Deliver products
- Communicate with customers
- Provide customer support
- Improve our website
- Prevent fraud
- Meet legal obligations
- Send marketing communications where permitted
- Sharing Information
We may share information with:
- Payment providers
- Courier and delivery companies
- Website hosting providers
- Analytics providers
- Professional advisers
- Government authorities where required by law
We do not sell personal information.
- Cookies
Our website uses cookies and similar technologies.
Cookies help us:
- Keep your shopping cart functioning
- Remember preferences
- Analyse website performance
- Improve user experience
You may disable cookies through your browser settings, although some website functionality may not operate correctly.
- Marketing Communications
If you subscribe to our newsletter or marketing communications, we may send promotional emails.
You can unsubscribe at any time using the unsubscribe link in our emails.
- Storage and Security
We take reasonable steps to protect personal information from:
- Unauthorised access
- Loss
- Misuse
- Disclosure
However, no internet transmission is completely secure.
- Access and Correction
You may request access to or correction of your personal information.
To make a request, contact us using the details below.
- Retention
We retain personal information only as long as necessary for business, legal, and tax purposes.
- Contact Us
Email: pawtopianz@gmail.com
- Changes to This Policy
We may update this Privacy Policy periodically.
The latest version will always be available on our website.